Jamba rewards

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more crave, more rewards

If you’re gonna Jamba, you should enjoy the added benefits.
See what we mean:

welcome reward =
50% off smoothie**

return reward =
50% off food item**

earn jamfam gold status**
after 1200 pts for even
more points per $1

celebrate with a
birthday smoothie on us!**

redeemable rewards points
for each $1 spent

customize & save favs
+ exclusive rewards

*terms and conditions apply. **please see faqs page for more information

Welcome offer!
50% off any smoothie*

Get access to exclusive offers and redeemable rewards points. Signing up is easy and fast, what are you waitin' for? Learn more here. *terms and conditions apply.

got questions? we're here to help!

Question: How can I join the Jamba Rewards program?
>Answer: Download the Jamba app on Apple Store (iOS) or Google Play Store (Android) and sign up to create an account. Or, join on Jamba.com!

Question: I'm already a Jamba Rewards member, do I need to enroll in the new Rewards program? What happens to my Rewards/Points?
>Answer: No, you do not need to re-enroll in the new program. Existing Jamba Rewards members will automatically be enrolled in the new program. $3 Off Rewards earned under the previous program will be rolled over, and Points accrued will roll over in line with the new Program- 1 Point under the old Program will be 10 Points under the new Program.

Question: How does the new Jamba Rewards Program work?
>Answer: Under the new Jamba Rewards program every $1 spent (excluding gift cards, taxes, and fees) through their Jamba Rewards Account earns Members (our JamFam!) 10 Points. JamFam Members can use their Points to redeem Jamba products starting at 250 points (“Points Rewards”). Additionally, JamFam Members can earn JamFam Gold Status. JamFam Gold Status Members earn 12 Points for every $1 spent on Jamba products (excluding gift cards, taxes, and fees) through their Jamba Rewards Account.

Question: How do I reach JamFam Gold status?
>Answer: JamFam members who earn 1,200 Points from January 1st to December 31st in one year will earn JamFam Gold status for that year and the following year. For example, if from January 1, 2023 to November 10, 2023, you have earned 1,000 Points through your My Jamba Rewards Account and you earn 200 more Points on November 11, 2023 you will have JamFam Gold Status through December 31, 2024.

Question: Does my JamFam Gold status expire?
>Answer: Yes, JamFam Gold Status expires if you do not earn 1,200 Points from January 1st to December 31st in one year. See previous questions for example.

Question: Do my Jamba Points expire?
>Answer: Yes, Points will expire if you do not make a Transaction via your Jamba Rewards Account for 12 months. A Transaction is defined as purchasing Jamba Products (excluding gift cards) via your Jamba Rewards Account.

Question: Who qualifies to earn the limited time Welcome Rewards?
>Answer: Only new members who sign up to join Jamba Rewards are eligible for the Welcome Rewards. Currently, we have two Welcome Rewards: (1) 50% Off Any Smoothie Reward (excludes add ons, substitutions, packs, taxes, and fees), and (2) a second visit 50% Off a Food Item (excludes bowls, add-ons, substitutions, packs, grab n go, taxes, and fees). The offers are single use, with expiration dates, are at participating locations only, not valid with any other offer or reward, or third-party delivery. Service fee applies to online, in app, and certain call-in orders, other fees and taxes may apply for all orders; see checkout for details.

Question: Who qualifies to receive a Birthday Small Smoothie Reward?
>Answer: JamFam Members who spend $10 in Jamba products (excluding gift cards, taxes, and fees) over the previous 12 months qualify to receive a free Birthday Small Smoothie Reward. Birthday Reward is for one Small Smoothie (excluding add ons, substitutions, taxes and fees) subject to an expiration date, is valid at participating locations only, not valid with any other offer or reward, or third-party delivery. Service Fee applies to online, in app, and certain call-in orders, other fees and taxes may apply for all orders; see checkout for details.

Question: How do I redeem my Points for Points Rewards when using the new Jamba Rewards program?
>Answer: You may only redeem Points Rewards for which you have earned enough Points.

If you’re ordering online/ in app: On the check-out screen, you’ll see a list of Points Rewards. Just select the Points Reward you’d like to redeem before clicking “Next.”

If you’re ordering in a Jamba store: When you place your order, ask your Jamba team member to redeem your Reward Points towards your Points Reward, you will either have to provide your QR code or your phone number.

Question: Can I be part of the Jamba Rewards program even if I don't have a smartphone?
>Answer: Of course! You can join by signing up on jamba.com/rewards, then just track your Points online.

Question: I got a cash refund for a purchase I made with Points. Will I get my Points back?
>Answer: No, sorry — you used Points to pay and got cash back instead of Points for the refund.

Question: Can I use a Reward offer if I am also using Points to pay for my purchase?
>Answer: You can only use one Reward per transaction. For example, if you have a BOGO Small Smoothie offer and enough Points to redeem for a Small Smoothie Points Reward you can either use the BOGO Offer or the Points but not both.

Question: Do I earn Points through the Jamba Rewards Program when purchasing/reloading or redeeming gift cards?
>Answer: Points are earned when a gift card is redeemed, not purchased or reloaded.

Question: Can I redeem my Points at any Jamba location?
>Answer: Most Jamba stores are able to honor Points. However, some locations including non-traditional locations — like those in malls, airports/train stations and colleges/universities may not be able to redeem your Points at this time.

Question: I need to enter info from a store receipt into the Jamba App so I can get my Points. How long do I have to do that?
>Answer: You have one week from the date of purchase to enter your receipt. Be sure you input your purchase information within seven days of the date on the receipt to claim your Points.

Question: Is there a limit on how many Points I keep in my account?
>Answer: No there is no limit on how many Points are accrued in your account. Just keep in mind that you can only use one Reward per transaction and that Points expire after 12 months if no Transactions are made. A Transaction is defined as purchasing Jamba Products (excluding gift cards) via your Jamba Rewards Account.

Need more help with our app or rewards program? Contact us hereexternal link

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